SRIMAN MATHS ACADEMY

Effective Date: 13 October 2026

1. Introduction

Welcome to SRIMAN MATHS ACADEMY.

We are committed to providing quality Mathematics education through online video lessons, worksheets, practice materials, and digital learning resources.

This Refund, Cancellation and Returns Policy explains the conditions under which students, parents, teachers, and other learners may request refunds or cancel paid course subscriptions.

Website: https://srimanmathsacademy.com/

2. Nature of Our Educational Services

SRIMAN MATHS ACADEMY offers online Mathematics courses, including:

IGCSE Mathematics
IB Mathematics
ICSE Mathematics
CBSE Mathematics
State Mathematics
IIT Mathematics
Basic Foundation Mathematics
Cambridge Checkpoint Mathematics
Advanced Mathematics
Engineering Mathematics

Our educational services are primarily digital and delivered through online learning accounts.

Because these are digital educational services, physical returns, shipping arrangements, and product exchanges do not apply.

3. Course Fees and Subscriptions

Selected Mathematics courses may be offered through monthly or other subscription plans.

For example, an individual Mathematics course may cost ₹599 per month, as displayed on its course enrollment page.

Each course is purchased separately unless a course bundle or special offer explicitly states otherwise.

Students will receive access according to the duration and conditions of the purchased course plan.

The applicable price, billing frequency, access duration, and renewal terms will be displayed before purchase.

4. Refund Request Period

Students or purchasers may submit a refund request within 30 calendar days of the relevant payment.

Submitting a request within this period does not automatically guarantee a refund.

Refund eligibility will be assessed based on the circumstances of the purchase, access to educational content, service availability, applicable course terms, and consumer protection laws.

Any refund required by applicable law will be provided regardless of limitations stated elsewhere in this policy.

5. Circumstances Eligible for Refund Consideration

Refund requests may be considered in situations such as:

Duplicate payments for the same purchase
Incorrect or excess charges
Payment completed but course access not provided
Significant technical problems that prevent access and cannot be resolved within a reasonable period
A course materially differing from its advertised description
Other circumstances where a refund is required by applicable law

We may request reasonable supporting information to investigate and resolve the issue.

6. Accessed Digital Course Content

Because our courses contain digital video lessons and learning materials, refund eligibility may depend on whether the purchased educational services have already been delivered or substantially used.

Where a student has successfully accessed and used a significant portion of the purchased course, a discretionary refund may be declined unless there is a qualifying service failure or another legal entitlement to a refund.

This condition does not limit rights available under applicable consumer protection laws.

7. Subscription Cancellation

Where a course is sold as an automatically renewing subscription, the purchaser may request cancellation of future renewals through the cancellation method provided by SRIMAN MATHS ACADEMY.

Cancellation of a subscription stops future renewal charges once the cancellation has been successfully processed, subject to any applicable notice period disclosed before purchase.

Unless a refund is approved or legally required, cancellation does not automatically refund charges already incurred.

Access to the course following cancellation will depend on the purchased plan and the remaining paid access period.

Where a course is sold as a one-time purchase for a fixed duration, it will not automatically renew unless that arrangement is explicitly disclosed and authorized.

8. How to Request a Refund or Cancellation

To request a refund or cancellation, please contact SRIMAN MATHS ACADEMY using the details provided below.

Include:

Name of the purchaser
Registered email address
Course name
Payment date
Transaction or order reference number
Reason for the request

Please do not send payment card details, CVV numbers, UPI PINs, passwords, or other confidential authentication information.

We will review the request and may contact you for clarification.

9. Refund Processing

If a refund is approved, it will normally be initiated through the original payment method using our payment service provider, where supported.

The time taken for the refund to appear in the purchaser’s account may depend on the payment provider, bank, and payment method.

We will communicate the refund status and applicable processing information to the purchaser.

Refunds will be processed within timelines required by applicable law and payment service rules.

10. Late or Missing Refunds

If an approved refund has not appeared within the communicated processing period:

Check the original payment account or payment method.
Contact the relevant bank or payment provider if necessary.
Contact SRIMAN MATHS ACADEMY with the refund reference or order details.

We will assist in investigating the status of the approved refund.

11. Incorrect Course Purchases

Students and parents are encouraged to review the course title, curriculum, syllabus, subscription duration, and price before making a payment.

If a purchaser accidentally selects an incorrect course, they should contact us promptly.

Requests for course changes or refunds will be reviewed according to the circumstances and applicable consumer rights.

Transfers between courses are not guaranteed unless expressly approved.

12. Promotional Offers and Discounts

Courses purchased under promotional offers or discounted prices remain subject to the applicable refund terms and consumer protection laws.

Any special conditions associated with a promotion will be communicated before purchase.

A discounted purchase does not remove statutory refund or consumer rights.

13. Technical Problems and Learning Support

If a student experiences difficulties accessing purchased video lessons, course materials, or the student dashboard, they should contact our support team.

We will make reasonable efforts to investigate and resolve reported technical issues.

Where a significant service failure cannot be remedied within a reasonable period, an appropriate refund or other remedy may be provided based on the circumstances and applicable law.

14. Parents and Minor Students

SRIMAN MATHS ACADEMY welcomes learners of all age groups.

For students under 18 years of age, purchases and subscription arrangements should be completed by a parent or legal guardian, or with their involvement and authorization as required by applicable law.

Parents and guardians may contact us regarding payments, cancellations, refunds, and course access purchased for their children.

15. No Physical Product Returns

SRIMAN MATHS ACADEMY primarily provides digital educational services.

Therefore, the following are generally not applicable:

Physical product returns
Return shipping charges
Product packaging requirements
Physical product replacements
Shipping insurance

If physical educational products are offered in the future, separate terms may apply and will be disclosed before purchase.

16. Changes to This Policy

We may update this policy to reflect changes in our educational services, subscription arrangements, payment systems, or applicable legal requirements.

Any revised policy will be posted on our website with an updated effective date.

Changes will not remove rights already accrued under applicable law.

17. Contact Us

For questions regarding course payments, refunds, cancellations, or technical access, please contact:

SRIMAN MATHS ACADEMY